Manila Water Company Essay

?The true value of peeing is realized only when there is lack of it. Its also wherefore this is of go taken for granted water is so much a part of our constantlyyday lives that the concept of not having it is too oerwhelming. Unfortunately, this was once a way of life those Metro manila paper residents faced every day. in the first place 1997, the capitals water supply and dissemination was in disarray. communal water sources were shared by hundreds of families who had to line up for hours just to kick the bucket a few pails for the days use.Illegal connections ran rampant, draining these water sources even more. Clean and beverage water was a luxury which worthless families simply did not have, and that others had to acquire at a steep price. un promiseed-for to say, the morale was low among Metro manilas residents. In 1995, this stain prompted the Philippine government to enact the National water system Crisis Act, which turned over the operation of water run from the government-owned Metropolitan water supplyworks and Sewerage form (MWSS) to the private sector.The Ayala-led Manila water Company took over the East govern of Metro Manila, 40% of the capital city, under a 25-year concession contract this granted the caller-up exclusive rights to the use of take and facilities for the production, treatment and distribution of water, as salutary as the rights to operate the sewerage system. By judge this task, Manila Water took upon itself the responsibility of making gazillions of lives better. Business Sustainability Manila Water formally took over operations for the East Zone in 1997.This is comprised of Pasig, Taguig, Makati, Mandaluyong, Cubao & Balara (Quezon City), Marikina, San Juan and Antipolo-Rizal. both of these suffered from crippling water loss problems, and resorted to buying water from sources that charged ten to twenty times more than the commonplace cost. Manila Water began its refilling plan by connecting these areas effectively. Water pipes were added and repaired, and illegal connections were thoroughly acted upon and remedied. A research laboratory was establish to ensure that the water delivered is tenaciously clean and drinkable substantial out of the tap.Reservoirs were improved upon to ensure that water will be procurable in case of emergencies. Sewer lines and wastewater operations increased and was afterward do by and rehabilitated. As water connections improved, so did the stability of the chore and this allowed the beau monde to offer its water and wastewater services to areas outside Metro Manila. Now, Manila Water has established water and wastewater service partnerships in Laguna, Pampanga, Boracay and Cebu, as well as international ventures with Vietnam.The company is now internationally acknowledge through its corporate governance efforts as well as its business stability, as a proud example of success through the Filipino values of diligence and ingenuity. Social Respon sibility Manila Waters rehabilitation program was driven by a single formula care for the customer. The company divided the East Zone into business areas, assign Territory Managers and Customer Care specialists for each its sole purpose is to read the customers water concerns and to respond to these directly and efficiently.Of the 6 million residents in the East Zone, 1. 7 million come from impoverished families who cannot consent for water connections simply because they have no land they can call their own. To address this, Manila Water established the Tubig Para Sa Barangay (TPSB) program in 1998. Assisted by both government and non-government organizations, the company eased land title requirements for these communities, and provided them water services that are 1/3 of the normal cost. For the first time, these families could go about their lives without worrying about water ever again.Manila Water sustained this effort by establishing partners, or kasanggas among community and barangay leaders. By empowering these stakeholders as being directly responsible for the welfare of their community, lynchpin issues like sanitation, health, and livelihood due to water supply was discussed and tackled decisively. A unforgettable example was 2009s Typhoon Ondoy disaster, where Manila Water and their kasanggas braved the storm to save lives and provided potable water to its victims almost immediately. Advocacy for the EnvironmentBefore Manila Water took over, a lesser-recognized, yet equally important victim suffered as well the purlieu. With only 3% of homes connected to sewers, wastewater from toilets, sinks, and waterways had only two places to go poorly-maintained residential septic tanks, or Metro Manilas rivers and bodies of water. The company acted quickly to counter these purlieual threats. Wastewater treatment plants were built and established among Metro Manilas riverbanks and crucial areas, where this water would be treated and returned to the riv ers clean and capable of supporting marine life.Septic tank desludging was introduced as a service to customers, allowing them to proactively schedule accordingly. The Lakbayan go, a free walking tour of the companys water and wastewater sites, allows anyone to single-handedly experience how the environment is key to the companys efforts. This 2012, the Toka Toka campaign is launched, the first-ever wastewater campaign in the country. This aims to get people directly involved in preserving the environment by doing its own part in waste segregation, and preventing this waste from reaching the rivers.This course will be supported government, non-government, and private organizations, making it one of the biggest environmental campaigns ever. After 15 years of service, Manila Water remains use to its customers and the environment, as it gears toward a clean, clear, and sustainable future for everyone. Our vision is to become a leader in the provision of water, wastewater and other e nvironmental services which will empower people, protect the environment, and enhance sustainable development.Sustainability PolicyManila Water puts a very high premium on sustainable development and as much as practicable, integrates its principles into its business processes. Manila Water believes that the continued sustainability of its business is dependent on the communities that it serves and the environment that supports its resources. This policy is consistent with the Companys values in promoting corporate social responsibility. With this in mind, the Company will be able to address the needs of the communities, the environment and the economy, without sacrificing quality.